Water & Flood Damage Restoration — 24/7 Emergency Response in DFW, Amarillo & Oklahoma City
Water damage restoration is the extraction, drying, cleaning and repair of a building after a pipe burst, appliance failure, roof leak, sewer backup or flood. Mr. Restore does it 24/7 from five offices with IICRC-certified crews, a 60-minute arrival guarantee, Xactimate documentation and direct insurance billing.
📞 Call (877) 631-7576 — Crews Rolling Now Request help online
✔ IICRC Certified (WRT · ASD · AMRT)✔ BBB A+ Accredited✔ Family-Owned Since 2008✔ 4.7★ · 233 Google Reviews✔ Direct Insurance Billing
Right now: the first five things to do
- Stop the water. Close the main shutoff if the source is a supply line or appliance. It is usually at the meter box by the street or where the line enters the house.
- Kill the power to wet areas only if you can reach the panel without standing in water.
- Photograph everything before you move anything. Carriers require pre-mitigation documentation.
- Lift what you can. Furniture legs on foil or blocks, electronics and documents off the floor. Do not use a household vacuum on standing water.
- Call (877) 631-7576. A live person answers 24/7 and dispatches the nearest crew with a 60-minute arrival guarantee.
What Water Damage Restoration Actually Involves
Drying a house is not the same as cleaning up a puddle. Water moves under flooring, up drywall through capillary action, into insulation and along framing, and it keeps doing damage every hour it stays there. Mold can begin colonizing wet drywall and wood within 24 to 48 hours in North Texas and Oklahoma humidity. Professional restoration finds all of the water, not just the water you can see, removes what can't be saved, dries the structure to verified readings, and rebuilds.
- Call and dispatch. (877) 631-7576 is answered live 24/7. The nearest crew from Lewisville, Dallas, McKinney, Amarillo or Bethany, Oklahoma rolls immediately.
- Arrival within 60 minutes, source control and safety. We stop the source, assess electrical and structural risk, and begin extraction on the first visit.
- Inspection and documentation. Moisture mapping with penetrating and non-penetrating meters, thermal imaging, photos, and an Xactimate estimate your adjuster recognizes.
- Extraction and removal. Truck-mounted extraction of standing water. Removal of carpet pad, wet drywall and insulation that cannot be dried in place, bagged and documented.
- Structural drying. Industrial air movers, low-grain refrigerant and desiccant dehumidifiers, cavity drying systems for walls and under cabinets, and daily readings logged until every material reads dry.
- Cleaning and antimicrobial treatment. Category-appropriate disinfection and HEPA air scrubbing.
- Repair and rebuild. Drywall, flooring, paint, cabinets, trim and structure restored to pre-loss condition by the same team.
IICRC Water Categories: Why Classification Sets the Scope
Category 1, clean water
Supply lines, water heaters, rain through a roof. Most materials can be dried in place if we arrive fast. Lowest cost.
Category 2, gray water
Dishwashers, washing machines, aquariums, sump failures. Some contamination. Carpet pad and some drywall usually come out.
Category 3, black water
Sewage, river or creek flooding, water that sat for days. Porous materials are removed under IICRC S500; see sewage cleanup.
Clean water left standing becomes gray water in about 48 hours and black water after that, which is the practical reason the 60-minute arrival guarantee matters more than any other number on this page.
What Water Damage Restoration Costs
Water damage restoration typically costs $400–$20,000+, and most residential projects run $2,500–$7,500. The range depends on the category of water, how long it sat, how many rooms and materials it reached, and how much has to be rebuilt.
| Situation | Typical cost |
|---|---|
| Minor single-room Category 1 loss, caught fast | $400–$1,500 |
| Emergency water extraction only | $500–$3,000 |
| Most residential restoration projects | $2,500–$7,500 |
| Category 3 sewage cleanup | $3,000–$10,000 |
| Multi-room or whole-floor loss with rebuild | $10,000–$20,000+ |
Free on-site assessments. We bill your insurance directly and most customers pay only their deductible. Full 2026 breakdown by scenario: how much water damage restoration costs.
Insurance and Water Damage Claims
Most homeowner and commercial policies cover sudden, accidental water damage: burst pipes, water heater and appliance failures, roof leaks from a storm, and the water fire departments leave behind. Two things are usually not covered: gradual damage from a leak that was ignored, and flooding from rivers, creeks or lakes, which needs separate flood insurance through the National Flood Insurance Program.
We document every loss in Xactimate, the estimating platform your carrier uses, send photos and moisture logs to the adjuster, and bill the carrier directly. If a claim is disputed, the documentation is built to stand up to review.
Common Causes of Water Damage in Texas and Oklahoma
- Slab leaks on expansive clay. The Blackland Prairie clay under Dallas–Fort Worth shrinks in drought and swells in rain, cracking supply lines under the slab. A warm spot on the floor or a water bill that jumps is the first sign.
- Frozen and burst pipes. February cold snaps burst attic and exterior-wall lines across DFW, and the Panhandle sees hard freezes every winter.
- Water heaters and supply hoses. A 12-year-old tank or a cracked washing machine hose can put hundreds of gallons into a house before anyone is home.
- Hail and roof damage. North Texas and central Oklahoma are the hail capital of the country. Water enters through bruised shingles and shows up in ceilings weeks later. See storm and wind damage restoration and ceiling water damage repair.
- Sewer backups. Cast-iron drains from the 1950s to 70s collapse and send Category 3 water into tubs and floor drains.
- High-rise and multifamily leaks. One failure on an upper floor damages every unit below it.
Water Damage Services
Emergency Water Extraction
Truck-mounted removal of standing water, 24/7. The faster it's out, the less has to be torn out later.
Flood Damage Restoration
Creek, lake and storm flooding, Category 3 protocols, and rebuild.
Basement Flood Cleanup
Below-grade extraction, sump and groundwater intrusion, drying and repair.
Residential Water Damage
Homes, condos and townhomes, from a single room to a whole floor.
Commercial Water Damage
Offices, hotels, retail, multifamily, healthcare and warehouses, with after-hours scheduling and large-loss documentation.
Water Damage Repair
Drywall, flooring, ceilings, cabinets and structure restored after drying.
Where Mr. Restore Dispatches Water Damage Crews
Dallas Richardson Garland Irving McKinney, Plano, Frisco & Collin County Fort Worth, Arlington & Tarrant County Denton County Lewisville Rockwall County Amarillo & the Texas Panhandle Oklahoma City OKC Northeast OKC Southwest
What Customers Say About Our Water Damage Work
Verbatim excerpts from public Google reviews of Mr. Restore offices. Names and dates as shown on Google.
“My hot water heater failed and flooded my house. Their response time was incredibly fast; they arrived at my home within hours of my call. They meticulously removed the water, dried the affected areas, and restored the damaged parts of my home to their original condition.”
Trey Dyer · Google review, Dallas office · March 2024
“After our first-floor water heater burst, we were overwhelmed by the damage and unsure where to start. Having a dedicated project manager made all the difference. They handled the entire process, kept us informed, and made the restoration as smooth and stress-free as possible.”
Daniel · Google review · August 2026
“During my water loss the effected area was dried using state of the art drying techniques that I’ve never seen before. Great equipment and technical know how!”
Jesse Hannah · Google review, Dallas office · January 2025
Why Choose Mr. Restore for Water Damage Restoration
Five offices, one number
Lewisville, Dallas, McKinney, Amarillo and Oklahoma City, which is how the 60-minute arrival guarantee holds across three metros.
IICRC-certified technicians
Water Restoration (WRT), Applied Structural Drying (ASD) and Applied Microbial Remediation (AMRT) on every crew.
Since 2008, family-owned, BBB A+ since 2015
Founded by Clint Junell after Hurricane Ike recovery work. 233 Google reviews and a 4.7-star rating. Read customer reviews.
One call, one team
Extraction, drying, contents, insurance documentation and full reconstruction from the same company.
Water Damage Restoration FAQ
How fast can Mr. Restore arrive after a water damage call?
Mr. Restore honors a 60-minute arrival guarantee on every call, with a sitewide 60-minute arrival guarantee. Crews dispatch from 5 GMB-verified offices in Lewisville, Dallas, McKinney, Amarillo, and Oklahoma City — covering Dallas-Fort Worth Metroplex, Texas Panhandle, and Oklahoma City Metro.
How much does water damage restoration cost?
Water damage restoration typically costs $400 to $20,000+, and most residential projects run $2,500 to $7,500. Emergency extraction alone is $500 to $3,000; a minor single-room Category 1 (clean water) loss is $400 to $1,500; Category 3 (black water/sewage/flood) losses run $3,000 to $10,000 or more. Most homeowner policies cover sudden accidental damage.
Is water damage covered by homeowners insurance?
Most homeowners policies cover sudden accidental water damage including pipe bursts, appliance failures, and fire suppression discharge. Flood damage from natural sources (rivers, storm surge) requires separate flood insurance through NFIP. Gradual damage from unaddressed leaks may be excluded.
How long does water damage restoration take?
Drying typically takes 3 to 5 days. Complete restoration including reconstruction takes 1 to 3 weeks for moderate damage and 4 to 8 weeks for severe flooding requiring extensive demolition and rebuild. Call (877) 631-7576 for a same-day on-site assessment.
When does mold start growing after water damage?
Mold can begin colonizing within 24 to 48 hours of water exposure when temperature, humidity, and a cellulose food source (drywall, wood, paper) are present. Professional structural drying within this window is the primary prevention. This is why response speed directly affects outcomes — a job started in hour 4 has dramatically different mold risk than the same job started on day 4.
Can water-damaged items be saved?
Many items are restorable if treated within 24 to 48 hours. Hardwood, leather, photos, documents, electronics, and most furniture often respond to professional contents restoration. Items typically not restored: wet drywall, carpet pad, fiberglass insulation, particleboard furniture, and anything contaminated by Category 3 water. Our contents restoration team evaluates every item on-site.
Do I need to leave my home during water damage restoration?
For minor Category 1 water damage, residents typically remain in the home. Category 3 contamination, structural compromise, or affected utilities (no power, no plumbing) may require temporary relocation. Most homeowner policies include Additional Living Expense (ALE) coverage for displacement during covered loss events — ask your adjuster.
What service areas does Mr. Restore cover?
Mr. Restore serves Dallas-Fort Worth Metroplex, Texas Panhandle, and Oklahoma City Metro, with 5 GMB-verified offices in Lewisville, Dallas, McKinney, Amarillo, and Oklahoma City and coverage across the surrounding communities of each metro. See the service-area section above for region-specific hubs.
When was Mr. Restore founded?
Mr. Restore was founded in 2008 and is family-owned. The company operates 5 GMB-verified offices across Texas and Oklahoma. Aggregate Google rating across all locations: 4.7 stars on 233 verified reviews.
What certifications does Mr. Restore hold?
Mr. Restore is IICRC certified in WRT (Water Restoration Technician), FSRT (Fire and Smoke Restoration Technician), and ASD (Applied Structural Drying). The company is BBB A+ accredited, fully licensed, and insured. Field technicians complete continuing education to maintain credentials.
Do you handle commercial water damage in addition to residential?
Yes. Mr. Restore handles offices, retail spaces, restaurants, hotels, healthcare facilities, schools, multi-tenant buildings, and industrial sites in addition to single-family homes. Commercial scopes include after-hours scheduling, business interruption documentation, tenant coordination, and code-compliant reconstruction.
What should I avoid doing while waiting for the crew to arrive?
Don't use a household vacuum on water (electrocution risk and equipment damage). Don't use electrical appliances in wet areas. Don't enter rooms with sagging ceilings (collapse risk). Don't lift heavy water-soaked items alone (back injury). Don't begin demolition before documentation. Move quickly to shut off the water source and document the damage; we handle the rest.
Does Mr. Restore offer mold remediation?
Mold remediation is not a Mr. Restore service — mold work is handled by our sister company, Mr. Restore Advantage (https://mrrestore-advantage.com). Mr. Restore handles the emergency water damage restoration that prevents mold, and when established mold is found we coordinate the handoff directly. Call (877) 631-7576 and we will route your situation to the right team.
Helpful Guides
Water damage restoration cost guide Ideal drying temperature for flooded buildings What a full-service restoration company does Water damage repair in Dallas–Fort Worth About Mr. Restore
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Serving Dallas-Fort Worth, Amarillo, and Oklahoma City Area Properties With More Than 18 Years of Experience in Restoration and Reconstruction
See What Our Customers Have to Say



























What truly sets them apart is their unwavering commitment to customer satisfaction. The team at MR Restore (Jake, Preston, and Clint) is not only highly professional but also incredibly easy to work with. Their communication and responsiveness are top-notch, making the entire process stress-free.
Additionally, their expertise in dealing with insurance matters is remarkable. They simplify the often complex insurance process, ensuring that homeowners are well-protected and worry-free.
The quality of their work is outstanding, and they take great care to restore homes to their pre-damage condition, if not better.
In summary, if you're in need of mitigation and restoration services, MR Restore is the one to call. They make the process easy and deliver exceptional results. Highly recommended!

They have left customers like me high and dry by taking our money and never finishing the job.






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Our experienced team is ready to answer all your restoration questions.