PRIVACY POLICY
Last updated: August 28, 2026
Mr. Restore, LLC (“Mr. Restore,” “we,” “us”) operates mrrestore.com. This policy explains what information we collect when you visit our website or contact us, and how we use it.
Information we collect
- Contact forms: when you request service or an evaluation, we collect the name, phone number, email address, property address and damage description you provide.
- Phone calls and text messages: our phone lines use CallRail call tracking. Calls to our tracking numbers may be recorded and transcribed for dispatch, quality and marketing-attribution purposes. You will hear a notice where required by law.
- Website analytics: we use Google Analytics 4 to understand how visitors use the site (pages viewed, approximate location, device type). GA4 uses cookies; IP addresses are processed by Google as described in Google’s privacy documentation.
- Technical data: our hosting and caching (WP Rocket) log standard server information such as IP address and browser type for security and performance.
How we use it
- To dispatch crews, prepare estimates and perform restoration services you request.
- To coordinate with your insurance carrier when you ask us to bill insurance directly.
- To respond to inquiries and follow up on service requests.
- To measure which pages and campaigns bring customers, so we can improve the site.
What we do not do
- We do not sell your personal information.
- We do not share it with third parties except the service providers above (CallRail, Google Analytics), your insurance carrier when you authorize it, and as required by law.
Your choices
- You may request a copy of, or deletion of, the personal information we hold about you by emailing info@mrrestore.com or calling (877) 631-7576.
- You can block analytics cookies in your browser or with Google’s opt-out tools; the site works without them.
Contact
Mr. Restore, LLC — 1590 E State Hwy 121, Building B, Suite 100, Lewisville, TX — (877) 631-7576 — info@mrrestore.com