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Commercial Water Damage Restoration — 24/7 Response for Businesses in DFW, Amarillo & Oklahoma City
Commercial water damage restoration is the extraction, drying, documentation and repair of a business property after a pipe, roof, sprinkler or sewer failure, around keeping the business open. Mr. Restore does it 24/7 with IICRC-certified crews, a 60-minute arrival guarantee and direct billing to commercial carriers.
📞 Call (877) 631-7576 — Commercial Line Request help online
✔ IICRC Certified (WRT · ASD · AMRT)✔ BBB A+ Accredited✔ Family-Owned Since 2008✔ 4.7★ · 233 Google Reviews✔ Direct Insurance Billing
What a facility manager needs to know in the first hour
- Stop the source and cut power to the wet zone. Riser and main shutoffs, sprinkler isolation valves, and breakers for affected suites. Call (877) 631-7576 while you do it.
- Every hour of standing water spreads the loss. Water travels through ceiling plenums, under raised floors and down elevator shafts and risers to floors below.
- Photograph before anything is moved. Commercial carriers and large-loss adjusters require pre-mitigation documentation.
- A project manager is assigned on the first call. One point of contact for ownership, tenants, the property manager and the adjuster.
- What it costs: Commercial water losses range from a few thousand dollars for one suite to well into six figures for a multi-floor loss. Sudden pipe, sprinkler and appliance failures are covered on virtually every commercial property policy.
How Commercial Water Damage Is Different
- Scale and vertical migration. A single failed supply line on a fourth floor can damage every floor beneath it. We contain the migration path and dry floor by floor.
- Business interruption. Lost revenue usually costs more than the physical damage. Work is phased, and the loudest and wettest work runs after hours and overnight so tenants and customers keep operating.
- Multiple stakeholders. Owner, property manager, tenants, a commercial carrier and often a business-interruption claim. One project manager coordinates all of them.
- Building systems. Sprinkler discharge, roof drain and HVAC condensate failures, riser and main breaks, chiller and boiler leaks. Restoration includes coordinating with the building engineer and the trades that repair the source.
- Documentation built for large loss. Xactimate scopes, moisture logs, photo logs and inventory documentation that commercial adjusters accept without a fight.
- Code and compliance. Healthcare and food service get infection-control and health-department-ready protocols; schools and senior living get documentation for risk management.
Commercial Water Damage by Property Type
Office buildings and towers
Riser breaks, sprinkler discharge, restroom overflows through plenums and raised floors, server rooms and records. After-hours drying so tenants work the next morning.
Hotels and multifamily
Unit-to-unit and floor-to-floor water migration, guest and tenant relocation coordination, corridor and stairwell drying.
Retail and restaurants
Roof leaks over sales floors, kitchen and dishwasher line failures, walk-in cooler condensate, merchandise pack-out, rapid reopening.
Warehouses and industrial
Roof drain and flat-roof failures over racking and inventory, fire-suppression discharge, large-area extraction and desiccant drying.
Healthcare and senior living
Infection-control protocols, negative-air containment, HEPA filtration, and phased work around patient and resident areas.
Schools, churches and municipal
Gyms, cafeterias and classrooms, summer and after-hours scheduling, documentation for district and board risk management.
Our Commercial Water Damage Process
- Call (877) 631-7576. Live 24/7 dispatch and a project manager assigned to the loss.
- Arrival within 60 minutes, source and safety. Shutoffs confirmed, power and elevators secured, migration path mapped with moisture meters and thermal imaging.
- Extraction. Truck-mounted and portable extraction across affected floors, carpet tile and raised-floor systems lifted where needed.
- Documentation and plan. Xactimate scope, photo and moisture logs, and a phased drying plan reviewed with ownership, the property manager and the adjuster.
- Containment and drying. Negative-air containment where needed, industrial air movers, LGR and desiccant dehumidification, cavity and plenum drying, daily readings logged until every material reads dry.
- Repair and reopening. Drywall, ceilings, flooring and finishes restored to code by the same team, final readings and handover.
Commercial Water Damage Service Areas
Dallas Irving & Las Colinas Richardson & Telecom Corridor Plano, McKinney, Frisco & Collin County Fort Worth, Arlington & Tarrant County Denton County Lewisville Amarillo & the Texas Panhandle Oklahoma City
What Business Owners and Facility Managers Say
Verbatim excerpts from public Google reviews of Mr. Restore offices. Names and dates as shown on Google.
“We had a significant leak that dumped about 50 gallons of water onto the floor within our building. Mr. Restore was quick to respond and able to get the water out of the floors! Every single person I talked to via phone, email, and in person were extremely kind, polite, understanding, and helpful!”
Cindy Booker · Google review, Amarillo office · April 2023
“The Dallas Firefighter’s Museum was hosting a Board meeting and preparing for summer day camp kids to visit the Museum the next day. When we walked in and saw water had leaked from the bathroom all over the carpet in the lobby and the Museum’s store, we were heartbroken! Mr. Restore came through.”
Jan Waters · Google review · August 2017
“Wes with Mr. Restore is amazing to work with! Communication was phenomenal, I always knew what was happening with my project and never had to reach out to him. Customer service was exceptional and he got everything done as promptly as possible.”
Texas Sleep and TMJ Solutions · Google review, McKinney office · March 2025
Why Businesses Choose Mr. Restore
Operations first
Phased, after-hours and overnight work so the business keeps running while the damaged area is restored.
One project manager, one team
Extraction, drying, documentation and rebuild from the same company, with one contact for ownership, tenants and the adjuster.
IICRC-certified, large-loss capable
Water Restoration (WRT), Applied Structural Drying (ASD) and Applied Microbial Remediation (AMRT), with desiccant and LGR capacity for large-area drying.
Since 2008, family-owned, BBB A+ since 2015
233 Google reviews and a 4.7-star rating across five offices. Read customer reviews.
Commercial Water Damage FAQ
How fast can you get to my building?
Within our 60-minute arrival guarantee, 24 hours a day, 365 days a year, across Dallas–Fort Worth, Amarillo and the Texas Panhandle, and the Oklahoma City metro. Crews dispatch from five offices and a project manager is assigned on the first call. Call (877) 631-7576.
Can we stay open during commercial water damage restoration?
Usually, yes. We contain the affected area with negative-air barriers, dry it while unaffected suites and floors keep operating, and schedule the loudest work after hours or overnight. Healthcare and food-service facilities get infection-control and health-department-ready protocols.
Is commercial water damage covered by insurance?
Sudden failures such as burst pipes, sprinkler discharge, water heater and appliance failures and storm-driven roof leaks are covered on virtually every commercial property policy, and many policies include business-interruption coverage. Flooding from rising water needs separate flood insurance. Mr. Restore documents the loss in Xactimate with photo, moisture and inventory logs and bills the carrier directly.
What does commercial water damage restoration cost?
It ranges from a few thousand dollars for a single suite to well into six figures for a multi-floor loss. Square footage, how many floors the water reached, how long it sat, and the materials involved drive the number. We provide a free on-site assessment and a written scope before work begins.
How long does it take?
Extraction happens on day one. Drying typically takes 3 to 5 days for a single floor and longer for multi-floor losses or concrete and plenum drying. Reconstruction depends on scope. We provide a written timeline after the on-site assessment and update it daily with moisture readings.
Do you work with property managers and multiple tenants?
Yes. Multi-tenant buildings are most of our commercial work. One project manager coordinates ownership, the property manager, affected tenants and the adjuster, and keeps everyone on the same written schedule.
Related Commercial Services
Water & flood damage restoration Commercial fire damage restoration Commercial storm damage restoration Sewage cleanup Contents restoration
Water in Your Building? Call the Commercial Line.
Live answer 24/7 · 60-minute arrival guarantee · Project manager on the first call · Direct billing to commercial carriers
Serving Dallas-Fort Worth, Amarillo, and Oklahoma City Area Properties With More Than 18 Years of Experience in Restoration and Reconstruction
See What Our Customers Have to Say
What truly sets them apart is their unwavering commitment to customer satisfaction. The team at MR Restore (Jake, Preston, and Clint) is not only highly professional but also incredibly easy to work with. Their communication and responsiveness are top-notch, making the entire process stress-free.
Additionally, their expertise in dealing with insurance matters is remarkable. They simplify the often complex insurance process, ensuring that homeowners are well-protected and worry-free.
The quality of their work is outstanding, and they take great care to restore homes to their pre-damage condition, if not better.
In summary, if you're in need of mitigation and restoration services, MR Restore is the one to call. They make the process easy and deliver exceptional results. Highly recommended!
They have left customers like me high and dry by taking our money and never finishing the job.
Restore Peace of Mind
Our experienced team is ready to answer all your restoration questions.