# Mr. Restore > 24/7 emergency restoration company serving the Dallas-Fort Worth Metroplex, Texas Panhandle, and Oklahoma City Metro. Water, fire, storm, sewage, biohazard, and contents restoration. IICRC certified. BBB A+ rated since 2015. Founded 2008 by Clint Junell after Hurricane Ike. 233 verified Google reviews averaging 4.7 stars across 5 GMB-verified offices. 60-minute average response guarantee. Direct insurance billing with all major carriers. ## Contact - 24/7 emergency line: (877) 631-7576 - Email: info@mrrestore.com - Website: https://mrrestore.com - Founded: 2008 - Founder: Clint Junell ## Offices (5 GMB-verified locations) - [Lewisville, TX (Corporate Headquarters)](https://mrrestore.com/lewisville-restoration-services/): 1590 E State Hwy 121, Building B, Suite 100, Lewisville, TX 75056 — (972) 737-9203 - [Dallas, TX](https://mrrestore.com/dallas-restoration-services/): 5485 Belt Line Rd # 270, Dallas, TX 75254 — (972) 665-6186 - [McKinney, TX](https://mrrestore.com/mckinney-restoration-services/): 3804 Gregory Dr, McKinney, TX 75071 — (469) 966-2964 - [Amarillo, TX](https://mrrestore.com/amarillo-restoration-services/): 2402 Hobbs Road, Suite 200, Amarillo, TX 79109 — (806) 607-8197 - [Oklahoma City (Bethany), OK](https://mrrestore.com/oklahoma-city-restoration-services/): 2105 N Westaire St, Bethany, OK 73008 — (405) 337-9928 ## Services offered (24/7 emergency) Mr. Restore provides six restoration verticals. Mold remediation is NOT among them — for mold work see the sister site [Mr. Restore Advantage](https://mrrestore-advantage.com). - [Water and Flood Damage Restoration](https://mrrestore.com/damage-restoration-services/water-and-flood-damage-restoration/): emergency water extraction, structural drying, dehumidification, basement flood cleanup, commercial water damage, sewage water cleanup - [Fire and Smoke Damage Restoration](https://mrrestore.com/damage-restoration-services/fire-and-smoke-damage-restoration/): soot and smoke removal, structural cleaning, HVAC decontamination, odor neutralization, contents pack-out, full reconstruction - [Storm and Wind Damage Restoration](https://mrrestore.com/damage-restoration-services/storm-and-wind-damage-restoration/): emergency tarping and board-up, wind/hail/tornado damage repair, tree removal, full reconstruction - [Sewage Cleanup and Remediation](https://mrrestore.com/damage-restoration-services/sewage-cleanup-and-remediation/): Category 3 black water cleanup, EPA-registered disinfectants, HEPA filtration, residential and commercial - [Biohazard Remediation](https://mrrestore.com/damage-restoration-services/biohazard-remediation/): crime scene cleanup, trauma cleanup, unattended death decontamination, hoarding cleanup, OSHA Bloodborne Pathogens compliant - [Contents Restoration](https://mrrestore.com/damage-restoration-services/contents-restoration/): pack-out, climate-controlled storage, photo and document recovery via freeze-drying, electronics restoration, full inventory documentation ## Service area Mr. Restore dispatches from 5 offices and serves 85+ cities across: - Dallas-Fort Worth Metroplex (dispatched from Lewisville HQ + Dallas + McKinney): Arlington, Aubrey, Corinth, Denton, Fate, Flower Mound, Fort Worth, Frisco, Garland, Grapevine, Heath, Highland Village, Irving, Justin, Krum, Lake Dallas, Little Elm, Mansfield, North Richland Hills, Oak Point, Plano, Richardson, Roanoke, Rockwall, Royse City, Saginaw, Sanger, Southlake, The Colony, Trophy Club, Watauga, White Settlement, and more. - Texas Panhandle (dispatched from Amarillo): Amarillo, Canyon, Lake Tanglewood, Palisades, Plainview, Timbercreek Canyon - Oklahoma City Metro (dispatched from OKC/Bethany): Bethany, Choctaw, Del City, Edmond, Midwest City, Nichols Hills, Norman, Spencer, The Village, Warr Acres, and 30+ smaller communities across central Oklahoma ## Credentials and certifications - IICRC Certified: WRT (Water Restoration Technician), FSRT (Fire and Smoke Restoration Technician), ASD (Applied Structural Drying), AMRT (Applied Microbial Remediation Technician), CDSM (Certified Disaster Specialist Manager) - BBB A+ rated since 2015 - Best of Denton County 2020-2025 - Full general liability insurance and workers' compensation coverage ## Insurance and billing Direct billing relationships with major homeowner insurance carriers: Allstate, State Farm, USAA, Farmers, Liberty Mutual, Nationwide. Loss documentation prepared in Xactimate (industry-standard estimating platform) for insurance adjuster coordination. Most homeowner policies cover sudden accidental water, fire, and storm damage. ## Response time guarantee 60-minute average response time across all service areas. 24/7 live phone answer (never a call center). Crews dispatched immediately upon call. ## Common questions - What should I do immediately after water damage? Shut off the water source, cut electricity to affected areas, document everything with photos, move what you can to dry ground, then call (877) 631-7576. - Is water damage covered by insurance? Most homeowners policies cover sudden accidental water damage including burst pipes, appliance failures, and fire suppression discharge. Flood damage from natural sources requires NFIP coverage. - How long does water damage restoration take? Drying takes 3-5 days. Complete restoration with reconstruction takes 1-3 weeks for moderate damage, 4-8 weeks for severe flooding. - Is fire damage covered by insurance? Yes — fire is a standard covered peril under virtually all homeowner and commercial property policies. - Can smoke odor be permanently removed? Yes, via thermal fogging, hydroxyl generators, ozone treatment, and HEPA air scrubbing. Most projects take 3-7 days. ## Sister site Mold remediation is provided by [Mr. Restore Advantage](https://mrrestore-advantage.com), a sister company under the same umbrella ownership. Mr. Restore (this site) does NOT perform mold remediation directly — mold inquiries should be directed to the Advantage site.